Privacy Policy

1. Information We Collect

When you use our website or submit an enquiry form, we may collect the following information:

• Personal details — full name, date of birth, nationality
• Contact information — WhatsApp/phone number, email address
• Academic information — qualifications, English test scores, desired study destination and course
• Technical data — browser type, IP address, pages visited (via Google Analytics and Meta Pixel)
• Communication records — messages sent via our contact and enquiry forms

2. How We Use Your Information

We use your information to:

• Respond to your study abroad enquiries and provide counselling
• Match you with suitable universities, courses and destinations
• Assist with visa applications, admissions and documentation
• Send you relevant updates about intakes, scholarships and visa news (you may opt out at any time)
• Improve our website and services through analytics
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Partner universities and colleges — to process your application, with your consent
• Visa authorities — as required for visa application processing
• Service providers — Google (Analytics, Firebase), Meta (Facebook Pixel), Google Workspace (email) — bound by their own privacy policies
• Legal authorities — when required by Pakistani law or court order

4. Data Storage & Security

Your data is stored securely on Google Firebase (Firestore), hosted in Google's Asia South region. We implement reasonable technical measures to protect your information including encrypted connections (HTTPS) and access controls. However, no internet transmission is completely secure.

We retain your data for as long as necessary to provide our services, or up to 3 years after your last interaction with us, unless a longer period is required by law.

5. Cookies & Tracking

Our website uses:

• Google Analytics — to understand how visitors use our site (anonymised)
• Google Tag Manager — to manage tracking scripts
• Meta Pixel — to measure the effectiveness of our Facebook/Instagram ads
• Local Storage — to temporarily save your form data in your browser

You can disable cookies in your browser settings. This may affect some features of our website.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, contact us at info@hsglobalconsultants.com.

7. Children's Privacy

Our services are intended for students aged 16 and above. We do not knowingly collect personal information from children under 16 without parental consent. If you believe a minor has submitted information to us, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.

9. Contact Us

For any privacy-related questions or requests: